Each product is made to order. Please see the description of the product you are interested in for an estimation of the time to dispatch.

Our products ship via CanadaPost with delivery confirmation. Tracking information is provided directly by the mail carrier service
We are not liable for lost or stolen packages.

We are not responsible for additional shipping charges if the packages are returned due to customer absence, customer errors in address or package refusal. We will do our best to accommodate changes, however, we will not be held responsible for any address corrections sent to us AFTER the order has been placed. 

For international orders: Please contact the mail carrier service directly for tracking and customs inquiries. 

Please note that custom duties and  fees are the responsibility of the buyer.


We gladly accept returns and exchanges
Please contact us within 14 days of delivery and dispatch the items back within 30 days of delivery.
The following items cannot be returned or exchanged
Because of their nature, unless they arrive damaged or defective, we cannot accept returns for the following items:
  • Custom items
  • Personalized items
  • Items on sale
Conditions of return:
  • The item has to be returned in the original condition and original, unopened, packaging.
  • If the returned item is not received in its original condition, the buyer is responsible for any loss in value.
  • The buyer is responsible for return postage and tracking costs. 

Order cancellation

We don’t accept cancellations
Nevertheless, please contact us if you have any problems with your order and we will do our best to assist in finding a solution.

Disclaimer of Warranties

Leather is a natural product which will  show natural marks. Full grain leathers, especially, whose top layer is not altered by finishing processes, while made from best available hides, may still present fat lines, insect bites, or scars, which are not considered defects but features that add personality to the final product.

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